Student Account Setup

Activating Your Highlands College Student Email Account

As a student at Highlands College, you will receive a personal student email address and temporary password. This information will allow you to set up your Microsoft 365 account and access Highlands College technology resources.

Before You Begin

You Will Need

Your Highlands College student email address
Your temporary password
A phone, tablet, or computer connected to the internet

You should have received this information in your personal email inbox.

Setting Up Your Student Email

Step 1

Open the Microsoft Login Page

Open a web browser such as:

Safari
Google Chrome
Microsoft Edge

Visit: Microsoft 365 Login Page

Step 2

Enter Your Student Email Address

Type your Highlands College email address.

Example: 815.testund@highlandscollege.edu

Select Next.

Step 3

Enter Your Temporary Password

Type the temporary password you received in your email.

Select Sign In.

Important

Passwords are case-sensitive.
Make sure there are no extra spaces.

Step 4

Create a New Password

You will now create a new password.

Your password should include:

Letters
Numbers
A special character such as @ or !

Choose a password you can remember. Do not share your password with anyone!

Step 5

Complete Security Setup

Follow the instructions on the screen.

You will be asked to:

Set up Multi-Factor Authentication (MFA)
Verify your identity
Approve a sign-in request

Continue selecting Next until setup is complete.

Step 6

Your Account Is Ready

Once setup is complete, you can now access:

Your Highlands College student email
Microsoft Outlook
Microsoft Word
Microsoft Excel
Microsoft PowerPoint

Your Highlands College email and password will be used to log into Highlands College technology platforms moving forward.

Technology Support

Need Help?

If you're experiencing issues activating your Highlands College student email account, the Technology Support Team is here to help.

Choose the support option that works best for you:

Submit a Support Request for additional assistance.
Visit Walk-In Support Hours — Monday & Wednesday, 11:00 AM–2:00 PM.
Schedule a One-on-One Meeting with a Technology Support Specialist.

Our goal is to help you resolve technology issues quickly so you can stay focused on your Highlands College journey.

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